The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Rooftop Views
“The rooftop terrace was amazing, ideal for sunrises or just relaxing with coffee while soaking in the views.” view full review
Beautiful Pool Areas
“The hotel offered two gorgeous pool areas that provided a perfect escape for relaxation and enjoyment.” view full review
Gourmet Dining Experience
“The restaurant delivered really good service with great menu suggestions, which enhanced our overall experience.” view full review
Spacious & Comfortable
“The room was impressively large, with excellent shower pressure, making every moment comfortable and enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Private beach
Coffee shop
Fire extinguishers
Key access
Sports & Fitness
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Spa & Leisure
Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Solarium
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Show more
Location
Carretera Tulum-Boca Paila Km. 8.5,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Carretera Tulum-Boca Paila Km. 8.5,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
109 Hectares Km 25
ProKiteTulum Kiteboarding Center
1.6
km
Camino a Punta Allen
Arco Maya
2.3
km
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
2.4
km
Beach
Sunrise Beach
3.2
km
Camino Boca Palia a Tulum
Iklab
3.8
km
Gallery
IK Lab
3.8
km
Nearby
Gallery
Pepe Soho Photography
260 m
Gallery
Galeria La Llorona
370 m
Restaurants
La Zebra Beach Restaurant and Bar
160 m
Carretera Tulum a Boca Paila Km 8.2
Tamarindos Tulum
10 m
Carretera Tulum-Boca Paila Km 8.5
Xaman Tulum
40 m
Carretera Tulum-Boca Paila Km 7,7
Mulberry Project Tulum
170 m
Carretera Tulum A Boca Paila La Zebra Hotel
Casa Gaviota
190 m
Carretera Tulum-Punta Allen Km 10 Km 7.8
Tita Tulum Restaurant
250 m
KM 8 Boca Paila - Punta Allen Road
Bal Nak
240 m
Av. Boca Paila KM 7.5
La Corriente Cevicheria Nais
250 m
Costera Tulum - Boca Paila Km 8. 3
Tora Tulum
310 m
Carr. Tulum-Boca Paila KM 7.5 Tulum Beach
Mur Mur
320 m
Carretera Boca Paila Km 7.5
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
design
influencer-friendly
noise pollution
lack of privacy
6.2/10
Nice
Rooms
5.2
Location
8.0
Service
5.5
Dining
6.3
Guest reviews
6.2/10
based on 6 reviews
8.7
8.7/10 based on 161 reviews
Mark
United States,
February
2024
5.8/10
The hotel had a nice sea view in the rooms, but the noise pollution from morning till noon was a major issue. The service, particularly on weekends, was unpleasant despite being at a beach hotel. The location was stunning, great for influencers, but lacked proper doors for privacy. The dining offered handmade pasta but had drawbacks.
Rooms
5.0
The room had basic amenities like a bed, fan, AC, shower, and toilet with a sea view, but the noise pollution made it impossible to stay inside.
Service
5.0
Service was a mix of bad manners on different occasions but excellent habanero sauce. The staff on weekends was not friendly.
Location
7.0
The location in Tulum was visually appealing and great for influencers, but the open design lacked privacy with no doors.
Dining
6.0
The dining experience offered handmade pasta, but quality was not outstanding.
Facilities
7.0
The hotel facilities were good, but improvements are needed for better guest experiences.
design
noise pollution
Lynn
United States,
December
2023
5.0/10
The hotel was quite disappointing, with noisy and spartan rooms, although the location was stunning. The service was subpar overall, but they did manage to secure a reservation for us at a local restaurant. The dining experience was average, and the facility did not offer anything exceptional.
Rooms
5.0
The rooms were very noisy and empty, with basic amenities only.
Service
5.0
The service had rude manners on multiple occasions, but they did help us book a table at a nearby restaurant.
Location
7.0
The location was beautiful and great for influencers, but there was an issue with the door.
Dining
5.0
Facilities
5.0
No specific comments were made about the facilities.
Charles
United States,
October
2023
6.8/10
The hotel is situated near the reception area, which can lead to some noise disturbances. The rooms are compact with limited storage space and lack soundproofing. Despite these drawbacks, the location is exceptional and ideal for influencers looking for a beautiful setting in Tulum. However, the open-door design may not suit everyone's preferences.
Rooms
5.0
The rooms are small with inadequate storage.
Service
7.0
The service was a mix of friendly and helpful interactions along with some instances of poor manners.
Location
8.0
The location is amazing, perfect for those wanting a trendy spot in Tulum.
Dining
7.0
No specific comment provided on dining options.
Facilities
7.0
Limited feedback on the facilities.
Beautiful design
Lack of storage
Alan
United Kingdom,
September
2023
7.6/10
The hotel's location is stunning, perfect for those who love design and beauty, and it was truly the best spot in Tulum. However, some nervous tones in service left a negative impression. The home-grown dining experience was exceptional.
Rooms
5.0
Upstairs rooms lacked windows that could open, and storage space was limited, causing noise pollution issues from morning to noon.
Service
7.0
Service on weekends at the beach and rooftop was excellent, but some instances of bad manners on different occasions stood out.
Location
9.0
The open design and beautiful ambiance make it perfect for influencers; undoubtedly one of the best in Tulum.
Dining
8.0
Enjoyed a unique home-grown dining experience.
Facilities
9.0
The facilities were well-maintained and truly reflected the overall luxury of the hotel.
Philip
United Kingdom,
June
2023
5.6/10
The hotel's location is superb, ideal for those looking to experience Tulum to the fullest. While the rooms are minimalistic and suffer from noise, the service provided was a mix of friendly and impolite encounters. The dining experience lacks variety, and the limited facilities may not meet all guests' needs.
Rooms
5.0
The rooms are basic with essential amenities, but noise from the reception area can be disruptive.
Service
6.0
The staff displayed a range of behaviors from friendly and helpful to notably rude on multiple occasions.
Location
8.0
The hotel boasts a trendy and beautiful design, perfect for those seeking a stylish experience in Tulum.
Dining
5.0
Limited dining options available.
Facilities
5.0
Basic facilities provided.
Kevin
United Kingdom,
June
2023
7.6/10
The hotel's location is splendid, right next to the beach and ideal for influencers. The rooms, although spacious and clean, unfortunately suffered from noise proximity to the reception. The service was a mixed bag, with some shortcomings despite offering a range of convenient amenities. Dining was blissful with indulgent pastries. The surroundings were mesmerizing in Tulum, yet lacking proper doors. The overall experience was great, leaning towards the positive side.
Rooms
7.0
The rooms, while clean and comfortable, were affected by noise from the reception area.
Service
6.0
The service had some lapses in manners but offered helpful amenities.
Location
9.0
The location in Tulum was stunning, perfect for influencers, with open design and strategic proximity to 'hot spots'.
Dining
8.0
Dining experience was delightful, especially the indulgent pastries.
Facilities
8.0
Facilities were modern and well-equipped to cater to various needs.